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商业 - 科技

意外!最新款iPhone没有办法正常通话

Hallie Detrick 2018年02月13日

有客户反映,iPhone铃声开始响后,屏幕要六到八秒之后才有显示。

一些用户花大价钱买回最新款的iPhone之后,却发现最基本的功能有问题:打不了电话。

越来越多用户反映,来电时iPhone X触屏最长需要十秒时间才能开启,结果用户无法用屏幕上的按钮接听或者挂掉电话。在苹果论坛上,不少iPhone X用户称遇到类似问题:

“我经常看不到来电,只能听到声音!有时延迟很久才知道有来电。”

“我的iPhone X接到来电时,手机铃声都开始响了,但屏幕要六到八秒之后才有显示。重启后问题会消失,但接15到20个电话以后,又出现同样的问题。”

苹果表示,正在调查用户反映的问题。

市场研究机构Canalys数据显示,iPhone X是去年圣诞新年期间最热门的手机,假期出货2900万部。但今年1月,iPhone X的销量下滑,苹果的股价因此遭遇一年来首次回调,连日累计下跌10%。

这已经不是iPhone X第一次出现麻烦。去年这款新iPhone的生产推迟,上市日期也随之延后。苹果最新发布的财报显示,虽然去年第四季度iPhone销量下降,当季盈利还是史上最高。今年1月末有媒体报道称,由于销售表现不佳,苹果计划将iPhone X的目标产量减半。(财富中国网)

此后苹果对《财富》杂志置评,本文更新了苹果表态内容。

译者:Pessy

审稿:夏林

After shelling out for the latest iPhone, some users are finding the device doesn’t perform its most basic function: taking calls.

A growing number of users reported that the iPhone X touchscreen takes up to 10 seconds to turn on when a call comes in, preventing use of the on-screen buttons to answer or decline a call. In online Apple forums, iPhone X users outlined the issue:

“I can often not see an incoming call coming, can only hear it! At other times, there is a significant delay. ”

“Whenever i receive an incoming call in my iphone x , ringtones starts but the display comes in after 6-8 seconds. Whenever i restart my iphone x the problems gets automatically solved and after 15-20 calls the same problem starts again”

Apple said it was looking into the reports.

iPhone X was the most popular phone for the holidays, shipping 29 million unitsaccording to the market research group Canalys. But sales of the device fell in January, leading to Apple’s first market correction—a 10% stock price decline in sequential days—in over a year.

This was not the first sign of trouble for the latest iPhone. Last year, production delays pushed back the launch of the phone and though the company’s latest earnings report shows a record quarterly profit, unit sales of the iPhone are down. At the end of January, the company reportedly planned to cut its production target for the device in half due to poor sales.

This story has been updated to reflect Apple’s comment to Fortune.

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